Fraud Alerts & Prevention
Fraud Awareness Articles
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If you are a Louisiana resident, it’s important you know about the recent breach of personal data held by a vendor of the Office of Motor Vehicles (OMV). While your accounts and data at RiverLand remain safe and insured, we want to share some ways you can protect your identity and prevent fraud going forward.
Pro Financial Tip: A great way to prevent and detect fraud early is by staying connected to your accounts with Online or Mobile Banking. We recommend that you review your transactions at least once a month and set up account activity alerts, so you can immediately report any suspicious activity.
Your financial security is one of our top priorities, so we are providing this alert to keep you aware of trending scams and ways to avoid them.
If you receive an unsolicited text, call, or email requesting to "activate Apple Pay" or any other type of mobile wallet, do not provide any information in response, and contact us as soon as possible at 504-576-5800 (option 4). If outside of business hours, you can take the immediate actions below.
Any verification codes you receive should only be used if you initiated the request. Unsolicited texts followed by phone calls to verify your code could indicate that your debit or credit card is compromised. RiverLand will never send unprompted verification codes or call to verify account information without your request.
Your financial security is one of our top priorities, so we are providing this alert to keep you aware of trending scams and ways to avoid them.
RiverLand Federal Credit Union will never request any personal or account information from you through email, text, or phone, and no other legitimate company will either.
Identity theft and the use of email, text messaging, and phone calls to fraudulently obtain unwary consumers' personal information are increasing daily, and we want you to be aware and protect yourself. DO NOT respond to any email, phone call, or text message that requests your personal information such as Social Security number, account numbers, credit card or debit card numbers, and corresponding usernames, passwords, and personal identification numbers (PINs), even if it appears that the contact came from a company that you typically conduct business with. If you receive any contact that requests your information, do not provide it, do not click on a link within the message. Instead, immediately contact the company yourself, using a publicly published phone number or email address, and report the suspicious communication.
You may report suspicious emails and text messages to the following: