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Update Insurance InfoUpdate your RiverLand FCU Insurance Coverage

Why did I receive a notice about providing proof of insurance?

You may have received a phone call or notice concerning the insurance coverage on the vehicle you have financed with us. As part of our practice of keeping our records up-to-date, we request updated insurance information when proof of insurance has expired or lapsed. By providing this information you assure us that your property is protected as required by your loan agreement.

To make updating your insurance information as convenient as possible, RiverLand has partnered with an Insurance Service Center to collect and verify your insurance.


You may update your insurance information online, by phone, fax, or mail:

  • Click here to update
  • Fax your declaration page to 866.840.2204
  • Call our Insurance Service Center at 833.612.7417 (you will need your Loan #, Reference #, and Unique Identifier # from the letter you received)
  • Mail your declaration page to:

    RiverLand Federal Credit Union
    Insurance Service Center
    P. O. Box 692271
    San Antonio, TX 78269-2271

What information do I need to provide?

Your policy declaration page is needed showing the following: (ID cards are not acceptable proof of insurance)

Vehicle Loans

  • A loss payable clause endorsement naming RiverLand Federal Credit Union as lienholder
  • A full collateral description including the Vehicle Identification Number (VIN)
  • Comprehensive and collision coverage with a maximum $2,100 deductible
  • The effective and expiration dates of coverage
  • Name and address of the insured borrower

Home Equity Loans

  • A loss payable clause endorsement naming RiverLand Federal Credit Union as mortgagee
  • The physical address of the insured property
  • Dwelling coverage in the amount of the line of credit limit
  • The effective and expiration dates of coverage
  • Name and address of the insured borrower
  • Flood insurance may be required in certain locations

For questions or assistance, please call our Insurance Service Center at 833.612.7417

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