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Online & Mobile Banking Help

How-To Guides

Learn how to navigate through all the features in our online banking platform and mobile banking app with our easy-to-follow instructions. You'll see the tags *new feature* or *enhanced* next to services that have been recently added or improved.

Getting Started

  •  *enhanced*
  • (mobile only)

Preferences & Settings

  • Update/Change your:
  • *enhanced*
  • (mobile only)
  • (mobile only*new feature*

View Your Accounts & Transactions

  •  *enhanced*
  •  *enhanced*
  •  *new feature*

Transfer Money

  •  *enhanced*

Make a Loan/Credit Card Payment *new feature*

  •  *new feature*
  •  *enhanced*

Bill Pay *enhanced* 

Card Controls *new feature*

Statements

Miscellaneous Services & Support

  • (mobile only)
  •  *new feature*

 

Additional Resources:

Frequently Asked Questions

Troubleshooting


How'd we do?

Let us know if you found the information about our online banking upgrade helpful. If there's a general question that you think we should include on the FAQ page, fill it in below. 

If you have a question that is specific to your account or situation, contact us via Live Chat or call us at 504.576.5800x3 during regular business hours.

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