Online & Mobile Banking Help

How-To Guides

Learn how to navigate through all the features in our online banking platform and mobile banking app with our easy-to-follow instructions. You'll see the tags *new feature* or *enhanced* next to services that have been recently added or improved.

Updated guides and screenshots for our 2024 online banking upgrade will be available soon!

Getting Started

• Download the Mobile App
• Sign In / Log In
• Reset your Password
• Request your Username
• Set up Face ID or Fingerprint Login (mobile app only)
• Set up Quick Balance (mobile app only)
• Log Out

Preferences & Settings

• Updated guides and screenshots are on the way!

View Your Accounts & Transactions

• Updated guides and screenshots are on the way!

Move Money (Transfers, Payments, Bill Pay, and Skip-A-Pay)

The abilities to transfer money, make loan and credit card payments, pay online bills, and Skip-A-Pay are all located under the Move Money menu.

• Updated guides and screenshots are on the way!
• Skip a Payment
• To add an external bank or credit union from transfers/payments, go to "Move Money" and click the "Manage Destinations" option.

Card Controls

• Updated guides and screenshots are on the way!

Statements

• Updated guides and screenshots are on the way!

Miscellaneous Services & Support

• Mobile Check Deposit (mobile app only)
• Updated guides and screenshots are on the way! 

Last Updated: 4/22/2024

Additional Resources:

Frequently Asked Questions

Troubleshooting