Our members asked for a more streamlined, user-friendly online banking experience, so we upgraded our Online and Mobile Banking platforms to better serve you! With new features like card controls, faster delivery of account alerts, and a simplified design, you can easily perform your essential banking activities anywhere, anytime.
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Apple users, our app is now available in the App Store. |
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Android users, our app is now available in the Google Play Store. |
Heads up! Our Mobile App icon has a new look.
What we improved:
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Card Controls: We’ve added controls for your RiverLand debit or credit card, so you can lock your card and reorder a new one if it is lost, stolen, or damaged.
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Principal Payments: After your standard payment is made, you now have the option to make extra principal loan payments online.
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Alerts: Account activity alerts are delivered faster with the option to receive notifications by text, email, or both.
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Transfers: Setting up a transfer to another bank or credit union is easier and less time-consuming with our new integration.
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Apple Watch: Users can sync their app to view account balances quickly.
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Mobile Statements: If you have eStatements enabled, you will now be able to access them from the mobile app as well as the web.
- Fresh Design: We updated our design for a cleaner look and easier navigation.
What stayed the same:
- Your username and password have not changed, so you can log in with your current login credentials. Note: If you currently log in by typing your account number into the login box, you must have a username to log in to the upgraded system. If you don't remember your username, please contact us.
- All established Bill Pay payees, scheduled payments, and reoccurring payments will remain unchanged.
- All previously scheduled deposits, transfers, and loan payments will process as usual.
- Debit Cards, Credit Cards, and ATM access are not affected.
- All your preferences for eStatements, eReceipts, or eNotices remain the same.
- Our 24/7 telephone banking service, “Toney” the Touch-Tone Teller, is up and running.
Quicken Users: Having trouble connecting?
Connections to Quicken may not be available for 5 business days following the upgrade. To assist in reconnecting, you should complete a deactivate/reactivate of your online banking connection to ensure that your current Quicken account is linked correctly. Please review these instructions to make sure you've performed the recommended actions: Quicken Conversion Guide. The action dates were provided on this page: Quicken Pre-Upgrade
Questions? Visit our Online Banking Help page for more information.
